What are some basic Chromebook troubleshooting steps?
Basic Chromebook Troubleshooting Steps
- Clear the cache and cookies in Chrome by following the steps at https://support.google.com/accounts/answer/32050.
- Reboot the Chromebook by shutting it down completely and then turning it back on. reboot Chromebook
- Hard reset the device. With the device turned off, hold down the power and refresh keys for 30 seconds. The refresh key is above the number 4 on the keyboard.
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