Chrome Devices
chromebook/ chromebox questions
How do I add/remove an account from my device?
Adding an account to your device: On the lower left corner of the device, click on add person. Type the username (first.last), @vigoschools.org will already be generated for staff members. Student accounts will need @student.vigoschools.org typed. Enter password and the account will be added ...
How do I clear my cache?
CLEAR CHROME BROWSER CACHE AND COOKIESClear your Chromebook/Chromebox/ThinClient browser's cache and cookies. These problems often live in the cache. Below are Google's directions for doing this:Hopefully this will fix the problem. If not, get back to us by creating a help ticket.NOTE: Be sure an...
How do I reboot my Chromebook?
Tap on the timestampTap on the power iconTo turn the Chromebook back on, press the power button in the top right corner of the keyboard.
What are some basic Chromebook troubleshooting steps?
Basic Chromebook Troubleshooting Steps Clear the cache and cookies in Chrome by following the steps at https://support.google.com/accounts/answer/32050. Reboot the Chromebook by shutting it down completely and then turning it back on. reboot Chromebook Hard reset the device. With the devi...
What if my monitor or TV goes black, during the day?
Occasionally, a Chromebox monitor or the television it is connected with will go black if the screen resolution is not set correctly. Follow these instructions: Check the settings for the TV by clicking on the clock in the lower right corner. Then at the left, click on “Device” and click on ...